Jira Service Management Integration

Private Beta

Verified Identity for Service Requests.

Polyguard integrates with Jira Service Management to verify employee identity before sensitive service actions proceed.

How It Works

Identity verification triggered automatically by Jira Service Management workflows.

1

Sensitive Request Triggers Verification

Configurable rules in Jira Service Management trigger a Polyguard Trust Check when sensitive requests are submitted.

2

Employee Verifies on Polyguard Mobile

The employee completes a fused identity verification on their own device.

3

Verification Status in Jira

The agent sees confirmed identity status in the Jira ticket before processing the request.

4

Transaction Affidavit Attached

A cryptographically signed Transaction Affidavit is attached to the Jira issue.

What It Protects

Every sensitive service request that an attacker could exploit.

Password Resets

Verify the person, not the knowledge. Stop the most common social engineering vector.

Access Elevation

Privileged access requests require verified identity before approval.

Account Recovery

MFA resets, email changes, and account recovery require the real person.

Key Benefits

Cryptographic identity verification that fits into your Jira workflow.

Replace Knowledge-Based Verification

"What's your employee ID?" is not verification. Fused identity confirmation is.

Compliance-Ready Audit Trail

Transaction Affidavits attached to every verified ticket. Ready for SOC 2, compliance reviews, and legal proceedings.

Seamless Agent Experience

Agents stay in Jira. Verification happens on the employee's device. No context switching.

Protect Your Service Desk

Stop social engineering at the point of contact. Verify identity before processing sensitive requests.